We at Mercan recognize that the heart and soul of a company is its people – the men and women who will contribute to its growth and development as well as provide a competitive edge over other industry players.
Mercan Canada Employment Philippines utilizes the Competency-based workforce recruitment and selection through our unique and effective recruitment process called the Mercan Recruit Advantage. This is composed of a five (5) step process, namely:
Mercan Recruit Advantage
Recruitment, Placement and Retention Proposal
1 .Consult – Analyzing the needs
This process is initiated by Client-Partner consultation, where both parties will identify and analyze recruitment requirements. Based on this, Mercan Canada Employment Philippines will devise an action plan of customized solutions to meet the needs and goals of our Employer clients.
2. Recruit – Competency-based Workforce Recruitment
Mercan Canada Employment Philippines identifies and formulates clear-cut competencies for the positions to be filled based on our Employer client’s organizational structure, job descriptions and major duties/responsibilities to be handled. Mercan institutes Solution-enablers and methods to facilitate recruitment accordingly, these are:
On-Line Application and Database Engine – IQuest
On-line and browser based application and recruitment database system. This can be accessed by both applicants and employers through iquest.mercanph.com. It keeps track of both applicant’s information and employer’s information, e.g. recruitment history.
On-line Advertising
Mercan Canada Employment Philippines places job postings in popular online job-boards as well as Government sponsored online job-boards and job banks.
Targeted Use of Print Media
We advertise in select major broadsheets and publications widely read by target applicants. We deploy a distinctive advertising style that highlights job opportunities & needed key competencies.
Presence in Recruitment Fairs
Mercan Canada Employment Philippines actively participates in Jobs Fairs in many major cities where we operate.
3.Selection – Competency-based Workforce Selection
Mercan Canada Employment Philippines sits down with Employer clients and analyze the job vacancies in their company. Mercan Canada Employment Philippines then devises customized job assessment tools and selection procedures for assessments.
Evaluation and Testing
Qualified applicants are given further relevant skills verification tests, to validate the degree of their technical aptitude. Employers, at their discretion, may require competency tests or exams to be conducted by Mercan. In addition, the candidate’s language proficiency is assessed to ensure they can properly function at their work place.
We have several partnerships and collaborations with different prestigious training and testing centers both private and government; Technical Education and Skills Development Authority (TESDA), Philippine Nursing Association (PNA), Occupational Health Nursing Association of the Philippines (OHNAP), Meralco Foundation Institute (MFI), Center for Culinary Arts (CCA), Center for Hospitality Arts Management Philippines (CHAMP), Construction and Manpower Development Corp. (CMDC), and Philippine Welding Society (PWS).
Interview of candidates
Mercan has numerous experiences in arranging individual or group interviews of Candidates. Our interview process includes Behavioral Based Interviewing techniques, which allow us to determine the strengths and weaknesses of individual candidates in relation to the specific competencies most critical to the Client’s organization.
Mercan can arrange either thru video conferencing technology using POLYCOM equipment or face-to-face interviews in any location; Mercan will arrange hotel and transportation logistics for employer.
Competency-based Reference Checking
We conduct all work reference reviews and provide our Clients with resumes and supporting documents of pre-screened, qualified foreign workers for their final review and decision. Candidate profiles are submitted to the employer with complete presentations detailing the specific aspects that qualify them to the vacant posts. Once the employers have made a decision to pursue a particular applicant, a complete andn comprehensive referencing process will be undertaken to confirm his/her skills and abilities.
Training
Mercan can deliver customized training and skill competency development lessons or courses to develop trainings and curriculum to enhance the skills and competencies of foreign workers for the Canadian market.
Mercan has developed a partnership with Technical Education and Skills Development Authority (TESDA) the Philippine Government training and skill competency development body to develop trainings and curriculum to enhance the skills and competencies of Filipino workers. This will enable the workers to develop competencies and qualifications critical to the requirements of the Canadian employers. With this strategy, Mercan can ensure that the worker’s familiarity with the Canadian standards prior to their arrival. Furthermore, Mercan Canada Employment Philippines is authorized to use the training facilities of TESDA which are strategically located all around the country to make these trainings accessible to the workers.
With this unique partnership with TESDA (www.tesda.gov.ph), we can provide a reformed industry-based training program that includes apprenticeship, a dual training system and certification programs for foreign employers.
4. Delivery
Mercan discusses the vacancy with all appropriate candidates before a final shortlist is submitted. Candidates will only be forwarded to employers if they have demonstrated a genuine interest in the position. The employers then give their final decision and provide with the list of their selected candidates. Mercan will then start the processing of employment and emigration/immigration documents.
Processing Work Visa /Work Permit Documents
Mercan will support the employer and the employee in every way to facilitate the speedy processing of the application at the embassy of the country of employment. Mercan will provide regular reports to our clients to monitor the progress of the workers application. There will be no extra cost to the client for these reports.
Processing Exit Clearances in country of origin.
Mercan will assist, prepare and submit to appropriate body, any required documents in behalf of the employer and the foreign worker. Example: Philippine Overseas Labor Office (POLO)
Airline booking and Deployment Scheduling
Mercan will coordinate with Employer the purchasing of airline tickets and deployment advice for selected workers either through email communications or direct phone communications.
Acculturation Assistance
Workers are provided with a pre-departure orientation which prepares them for the living conditions and societal norms of Canada to allow these workers to better adjust and adapt into their new society.
Settlement Assistance (OPTIONAL)
- Our settlement service includes immediate application for Social Insurance, Health Care and Bank Accounts.
- Airport pick-up and delivery to the workplace
- Developing a community support plan specific to the area and region the foreign worker is employed.
5. Partner
Mercan understands that the foreign workers will need help in adapting into the countries they will be assigned. As such, Mercan and the Employer may work together in providing recruited foreign workers guidance, supervision and assistance for an uncomplicated settlement in their new communities and host country.
Retention Strategies
- Partner with key stakeholders to create a diversity friendly environment;
- Build rewards, incentives and benefits that encourage retention;
- Create training programs that have a direct impact on reducing turnover;
- Measure the success of the organization’s programs through employee survey.
Keeping legal status of Workers
- Mercan will record foreign workers’ work permit expiration
- Mercan will monitor processing timelines and inform the Employer and foreign workers as to when they should start work permit renewal process if applicable.
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