This section contains policy, procedures and guidance used by Immigration, Refugees and Citizenship Canada staff. It is posted on the Department’s website as a courtesy to stakeholders.
The following is a non-exhaustive list of eligible refund scenarios:
- incomplete application
- application for the wrong service
- a right or a privilege has not been granted or not exercised by the applicant
- passport consular fees
- International Experience Canada participation fees
- biometric fees
- remission order
- compassion
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- Scenarios specific to applications from Designated Foreign Nationals
- For suspended cases, there will be no refund of fees.
- Any fees received for new permanent residence or temporary resident permit applications submitted by a Designated Foreign National on or after the date of designation and for whom the five-year bar applies should be refunded and the application should be returned to the applicant.
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- Employer compliance fee refunds
The employer compliance fee will be refunded to the person who paid it in the following cases:
- the work permit is refused
- the employer withdraws the offer of employment and requests a refund before the work permit is issued.
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- Open work permit holder fee refunds
The open work permit holder fee will be refunded to the person who paid it in the following cases:
- the work permit is refused
- the foreign national withdraws their application and requests a refund before the work permit is issued.
